Certified Pre-Owned 2018 Honda Accord EX-L

  • VIN: 1HGCV1F69JA215177
  • Stock: 179842A
Internet Price $26,998
Details
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Honda Certified Used Vehicle

Basic Info

  • Exterior:
    White
  • Drivetrain:
    FWD
  • Interior:
    Ivory
  • Transmission:
    CVT
  • Engine:
    1.5T I4 DOHC 16V Turbocharged VTEC
  • Fuel Efficiency:
    30 CITY / 38 HWY
  • Mileage:
    24,207

Key Features

  • Android Auto
  • Apple CarPlay
  • Backup Camera
  • Fog Lights
  • Heated Seats
  • Keyless Entry
  • Memory Seats
  • Navigation System
  • Power Seats
  • Premium Audio
  • Sunroof / Moonroof

History Report

Description

CARFAX One-Owner. Clean CARFAX. Certified. Platinum White Pearl 2018 Honda Accord EX-L w/Navigation FWD CVT 1.5T I4 DOHC 16V Turbocharged VTEC Ivory w/Leather-Trimmed Seats.

Is selling this Platinum White Pearl HondaAccord EX-L in Peoria. Odometer is 6160 miles below market average! 30/38 City/Highway MPG

HondaTrue Certified Details:

* Vehicles purchased within New Vehicle Limited Warranty period: extends New Vehicle Limited Warranty to 4 years*/48,000 miles*. Roadside Assistance for the duration of the Certified Pre-Owned Limited Warranty. Up to two complimentary oil changes within the first year of ownership. SiriusXM 90-Day Trial
* Limited Warranty: 12 Month/12,000 Mile (whichever comes first) after new car warranty expires or from certified purchase date
* Roadside Assistance
* 182 Point Inspection
* Transferable Warranty
* Warranty Deductible: $0
* Vehicle History
* Powertrain Limited Warranty: 84 Month/100,000 Mile (whichever comes first) from original in-service date

Awards:
* JD Power Automotive Performance, Execution and Layout (APEAL) Study * ALG Residual Value Awards, Residual Value Awards * NACTOY 2018 North American Car of the Year * 2018 KBB.com Brand Image Awards * 2018 KBB.com 10 Most Awarded Brands
Kelley Blue Book Brand Image Awards are based on the Brand Watch(tm) study from Kelley Blue Book Market Intelligence. Award calculated among non-luxury shoppers. For more information, visit www.kbb.com. Kelley Blue Book is a registered trademark of Kelley Blue Book Co., Inc.
Call, click, or stop by, we don't expect this vehicle to stay on the lot for long!

Vehicle Details

Details

  • Navigation System
  • 10 Speakers
  • AM/FM radio: SiriusXM
  • Radio data system
  • Radio: 450-Watt AM/FM/HD Premium Audio System
  • Air Conditioning
  • Automatic temperature control
  • Front dual zone A/C
  • Rear window defroster
  • Memory seat
  • Power driver seat
  • Power steering
  • Power windows
  • Remote keyless entry
  • Steering wheel mounted audio controls
  • Four wheel independent suspension
  • Speed-sensing steering
  • Traction control
  • 4-Wheel Disc Brakes
  • ABS brakes
  • Dual front impact airbags
  • Dual front side impact airbags
  • Emergency communication system: HondaLink
  • Front anti-roll bar
  • Knee airbag
  • Low tire pressure warning
  • Occupant sensing airbag
  • Overhead airbag
  • Rear anti-roll bar
  • Power moonroof
  • Brake assist
  • Electronic Stability Control
  • Exterior Parking Camera Rear
  • Auto High-beam Headlights
  • Delay-off headlights
  • Front fog lights
  • Fully automatic headlights
  • Panic alarm
  • Security system
  • Speed control
  • Bumpers: body-color
  • Heated door mirrors
  • Power door mirrors
  • Turn signal indicator mirrors
  • Apple CarPlay/Android Auto
  • Auto-dimming Rear-View mirror
  • Driver door bin
  • Driver vanity mirror
  • Front reading lights
  • Garage door transmitter: HomeLink
  • Illuminated entry
  • Leather Shift Knob
  • Leather steering wheel
  • Outside temperature display
  • Overhead console
  • Passenger vanity mirror
  • Rear seat center armrest
  • Tachometer
  • Telescoping steering wheel
  • Tilt steering wheel
  • Trip computer
  • Front Bucket Seats
  • Front Center Armrest
  • Heated Front Bucket Seats
  • Heated front seats
  • Leather-Trimmed Seats
  • Power passenger seat
  • Split folding rear seat
  • Passenger door bin
  • 17" Machine-Finished Alloy Wheels
  • Alloy wheels
  • Speed-Sensitive Wipers
  • Variably intermittent wipers

Customer Reviews

Overall Rating 4.8 Out of 5
Based on 649 customer reviews
Logo Read all customer reviews on Cars.com
  • Comfort
    4.8/5
  • Performance
    4.7/5
  • Exterior Styling
    4.8/5
  • Interior Design
    4.8/5
  • Value for the Money
    4.7/5
  • Reliability
    4.8/5

Contact a Top Rated Specialist

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Dino Krallis

Dino Krallis

Sales Professional
91 Reviews
View Bio
Mo Babul

Mo Babul

Sales Professional
73 Reviews
View Bio
Charlie Awawdeh

Charlie Awawdeh

Sales Professional
67 Reviews
View Bio
View All Specialists
Dino Krallis

Dino Krallis

Sales Professional


5 | 91 Reviews
Mo Babul

Mo Babul

Sales Professional


5 | 73 Reviews
Charlie Awawdeh

Charlie Awawdeh

Sales Professional


5 | 67 Reviews
Alex McDonald

Alex McDonald

Sales Professional


5 | 37 Reviews
Graham Faria

Graham Faria

Sales Professional


4.7 | 44 Reviews
Hydar Al-Alak

Hydar Al-Alak

Assistant Sales Manager


4.4 | 26 Reviews
Cary Davis

Cary Davis

Sales Professional


4.2 | 35 Reviews
Stewart Tawney

Stewart Tawney

Sales Professional

N/A | 1 Review
Karar (Carter) AlAlaki

Karar (Carter) AlAlaki

Sales Professional

N/A | 3 Reviews
Bhan Both

Bhan Both

Sales Professional

N/A | 2 Reviews
David Cook

David Cook

Assistant Internet Director

N/A | 2 Reviews
Gary Errecalde

Gary Errecalde

Sales Professional

N/A | 1 Review
Kirk Kinney

Kirk Kinney

Sales Professional

N/A | 1 Review
Alex McDonald

Alex McDonald

Sales Professional

April Bennett

April Bennett

Sales Professional

Bradley Paulson

Bradley Paulson

Assistant Internet Director

Christian Dominguez

Christian Dominguez

Sales Professional

Ezekiel Granados

Ezekiel Granados

Sales Professional

Jermane Calvo

Jermane Calvo

Sales Professional

Nicholas Peck

Nicholas Peck

Sales Professional

Robert Pittman

Robert Pittman

Sales Professional

Vicki Holmstedt

Vicki Holmstedt

BDC Associate

Dino Krallis

Dino Krallis

Sales Professional
•Dino has enjoyed the Automotive Industry over the last 14 years and has been a team member at Arrowhead Honda for over 8 years. •Arrowhead Honda Salespeople like Dino are all certified and trained by American Honda. •Dino served our country in the Marines and retired from the Armed Services. •Dino enjoys all outdoor activities including camping, fishing, and mountain biking with his family. •Dino enjoys meeting so many wonderful people and sees them as long term clients. •As a volunteer for Missing America Project and also Animal Rescue, Dino gives his time to very important causes in the Phoenix area.
Recent Reviews

May 10, 2021

Dealership Rating
Employee Rating

I highly recommend Dino. He was professional, friendly,...

I highly recommend Dino. He was professional, friendly, and informative, He answered all of our questions and we never felt rushed or pressured to buy. It was an excellent experience.

Apr 10, 2021

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We have worked with Dino on two separate Honda purchases...

We have worked with Dino on two separate Honda purchases in four years and find him to be very professional with outstanding customer service focus.

Jan 07, 2021

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Steve Bullock was my service adviser. The oil change,...

Steve Bullock was my service adviser. The oil change, tire rotation, and software update were completed ahead of schedule. I was very pleased with the service provided.

Dec 22, 2020

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Your dealership is exceptional. I called Dino Krallis...

Your dealership is exceptional. I called Dino Krallis the night before giving him details about the 2020 Honda which I was planning to purchase the next morning. Ishowed up at 10:00 am, and after Dino showed me three cars I decided to purchase a new 2020 Honda CRV. He was very professional and did not pressure me to buy a more expnsive car. Dino answered all of my questions and was extremly professional. No doubt that his military service in the Marines contributed to this. The entire process was completed in less than three hours. Warranties and service details were explained to me by your finance manager. Car is extremely comfortable and has driven well on two trips to Prescott. I will recommend Dino and your dealership highly. Have a great holiday.

Dec 12, 2020

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Employee Rating

Dino and his team were fantastic. From the moment I...

Dino and his team were fantastic. From the moment I walked into the dealership, Dino made me feel like part of their family at arrowhead Honda! Everything was about my budget and needs and what I was looking for. I have never had such painless experience at a car dealership. Thank you Dino for an amazing car buying experience!

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Mo Babul

Mo Babul

Sales Professional
Serving the automotive industry since 1999. Enjoy - Football, Basketball, and Fishing
Recent Reviews

Jan 10, 2021

Dealership Rating
Employee Rating

Dealership was extremely clean. People were helpful....

Dealership was extremely clean. People were helpful. Dealership helped maintain social distancing. Everyone was wearing masks as well. My salesman answered questions, but was not "pushy" as I've experienced elsewhere

Dec 09, 2020

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I was well pleased with Mo and with the dealership....

I was well pleased with Mo and with the dealership. Everyone was friendly and answered all of my questions satisfactorily. I would buy there again.

Jul 09, 2020

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new Civic Si

Came in for the new 2020 Civic Si when the lease was up on our 2017. Such a great experience with Mo, we will absolutely be back for the next one!

Jun 26, 2020

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CRV EXL

Our sales rep MO was very helpful and offered options on the CRV we wee looking for. The test drive convinced me that this was the car for me and my wife.

Feb 22, 2020

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This was our second purchase/lease with Arrowhead Honda....

This was our second purchase/lease with Arrowhead Honda. The new facility looks and feels very comfortable. Mo was very professional throughout the entire process.

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Charlie Awawdeh

Charlie Awawdeh

Sales Professional
Married with 2 girls , Loves Hunting, Fishing and Hiking
Recent Reviews

Jun 02, 2020

Dealership Rating
Employee Rating

Oil change and filter change and tire rotation

Excellent personal service, turnaround time, and quality of work. Overall service experiences have been consistently professional with good communication. As good a car dealership as any I've experienced.

Jan 10, 2020

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Employee Rating

Wonderful and efficient.

Robert greeted me when I arrived. He was thorough on the service I was interested in having done. He came to me a little later and gave me an option on my alternator that was not doing well. He explained my choices and was clear on pricing.

Dec 15, 2019

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Beautiful new facility!! Friendliness! Great customer...

Beautiful new facility!! Friendliness! Great customer service. Have bought/leased several cars from Honda. Arrowhead is the best. We always buy new. Always recommend Arrowhead to our friends.

Oct 28, 2019

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Great

Great customer experience. No pressure. Very kowledgable staff. They addressed all of my questions and concerns. I've already recommended your dealership to a couple of friends.

Oct 23, 2019

Dealership Rating
Employee Rating

Oil Change and Tire Rotation

Timely, friendly, fair price, and good facility. Eddie was the Customer Service representative on the most recent visit. He was very thorough and department is well managed.

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Alex McDonald

Alex McDonald

Sales Professional
Recent Reviews

Oct 24, 2020

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I was pleased with our salesman Alex. He worked hard to...

I was pleased with our salesman Alex. He worked hard to get the sale made by meeting our fiscal requirements. We were very firm on the amount we were willing to pay.

Aug 23, 2020

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We explained that we didn’t want to price haggle anymore...

We explained that we didn’t want to price haggle anymore and David was cooperative with us and we made a deal! We felt respected and everyone was friendly.

Aug 13, 2020

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Great sales staff

Dino guided me through the purchase process, even was patient though my time of indecision. Found us the vehicle that fit our needs. Great SUV, great ride!

May 30, 2020

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Jimi was great. He took my Ridgeline right away and had...

Jimi was great. He took my Ridgeline right away and had the work performed in a timely manner. He informed me of exactly what the cost would be.

May 27, 2020

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Even though I believe it should have been a warranty item...

Even though I believe it should have been a warranty item especially because it could come back (Replacement of headlights is what it should have been). The service agent was polite and professional

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Graham Faria

Graham Faria

Sales Professional
Recent Reviews

Mar 08, 2021

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Terrible customer service. No communication. Dave...

Terrible customer service. No communication. Dave Fendon is an xxx. (Have supporting evidence if needed) Graham Faria is to scared to talk to a new buyer and sends them to the sales manager to negotiate a price. Surprise, not everyone needs to buy a car. Nor buy a car from you. I wish you well. My money has gone to another dealership. Mike Murphy. Update: Picked up my boost blue Civic Type R last night from Imperial Valley Honda for MSRP. Let me know I will send you a picture of the price on the contract. Your customer service lost you a sale.

Jan 09, 2021

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I live in Ohio and found one of the last 2020 Civic Si...

I live in Ohio and found one of the last 2020 Civic Si Coupes left in the US at Arrowhead. My man, Graham Faria, salesman, helped make it my reality. Graham along with Jeff Sokol, finance, and Dave Warren, manager were a pleasure to deal with. I had circumstances that prolonged the buying process and we all hung in there together! They worked with me, were very understanding of my situation and were very patient, all while being completely fair, transparent, upfront and honest. I would recommend them and Arrowhead to anyone! From the initial inquiry to the purchase to the coordination of the cross-country delivery, They were nothing but professional and set my mind at ease. You guys are the Best!!!

Dec 02, 2020

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I live by the Bell Honda store but I drove all of the way...

I live by the Bell Honda store but I drove all of the way to Arrowhead because the dealership had a very good selection of Insight vehicles. I wanted to see all of the colors in person.

Nov 22, 2020

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Graham was helpful and patient throughout our car buying...

Graham was helpful and patient throughout our car buying experience. He is very knowledgeable and enthusiastic about the Honda brand from sales to ownership, it was a pleasure to work with him.

Oct 24, 2020

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Happy with my CRV..........drove it prior to purchase,...

Happy with my CRV..........drove it prior to purchase, handles well and love the color. Great gas mileage also. Added attraction is the Hybrid model.

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Hydar Al-Alak

Hydar Al-Alak

Assistant Sales Manager
Recent Reviews

Apr 06, 2021

Dealership Rating
Employee Rating

LIES and Deceptions. Do not waste your time coming here....

LIES and Deceptions. Do not waste your time coming here. you've been warned. My son Jonathan Anderson Brought a car March 31st Oct 2018. I brought a 2018 Honda Accord and the guy who did my paperwork was Walt. I arrived home and was looking at the sales contract and was wondering why it was so high and my son looked at it and notice that a extended warranty was adding in the amount of $ 3500 which I was never asked if I wanted it nor was I was informed about it. Now Fast forward to the end of March 2021 and My son is now dead set on the 2021 Toyota Camry and Avondale Toyota quote him a 0.9 APR and the next day we were going to Avondale Toyota to get the Car. Well I tell him that he should looked at the Honda Accord which he never had to interest in. We go to earnhardt but they don't have the color he want but gave us a rate according to Honda Finance and also gave us a Good price for the Honda, But Arrowhead had the color that he wanted and even though I had my reservation, I said let go to Arrowhead. When we arrived at the Dealership we tell them everything Earnhardt offer us and they said they will match it and I said good. One thing was the three years oil change and tire rotations. They agree. so we seat down and proceed to filled out the Credit App and while were waiting, Sales Manager by the Name of Hydra Al-Alak comes over and sit down and say's that they can't give is the 3 years oil changes and the best he could do is that if we shoot the basketball and make the shot that he will give us a free oil change and I said, so now we have to work for it when it was already promise that they would match the other dealership and then he said the best he could do is 1 oil change and at that point I told my son to get up and lets go. As we were backing up Bahn walked over to my car and said where are you going and I told him what happened and he said that you will get the oil changes for three years and that he doesn't know what Hydra was talking about so we park the car and go back inside. I told them I wanted to see the three years maintenance before we sign any sell contract. My son filled out a credit App and everything is looking good and I asked what his rate, That APR for those who don't know. We find out it's 2.9. not bad I said to my son. Now when we go back to finance and sit down with Walt and ask what the rate is again, now I'm hearing it's 5 %. Now I was thinking of walking out again but I said we will refinance with Navy Fed. Now Walt said what rate do you think you will get with Navy fed and I said for 72 month I know he will get 2.9. Walt shows us three option which together add up to $ 3200 and said that he can get the rate down to 2.9 % for us. I thought to myself that strange. I did my research and for those of you don't know. The dealership add to your rate, example. You go to the dealership to buy a car, they will shop your loan and let's say the bank says you're approved for 2.9 %. well the dealership will add point's to it and raise it to 5% or 6 % and tell you that the bank approved you for the for the higher rate. Yes, this is legal but it morally wrong. Now here the good part. if you buy some of there product's, Alarm, Gap and extended warranty for a $ 3200. they will give you the 2.9 % interest rate, that how you buy your rate down. Now you may wonder what does the dealership get out of raising rate, well they get a kick back from the bank so they make money off of your loan. The part I hate the most is the lies. see, they tell you the bank approved you for this rate, but that a lie. the bank approved you for a lower rate but the dealer tell you a different rate. that within it self is a lie. see, they feed off your ignorance. what you don't know can and will always hurt you. That why its better to arrange your financing before you come to the dealership. Now again, My son was not looking for a Honda. Now I brought a car here before so if I recommend someone to buy a car, I will get $ 100. Another lie, April 1st I went to the Dealership and spoke to a sale manager, one that I've never meet before and he was a very nice man and I told him my situation about the referral and he said to call the next day and ask to speak to Bahn or David and they will take care of in regards to the referral. April 2nd I call Bahn and told him about me speaking to a Manager about me getting the $ 100 and he took my number and said that someone will call me. well wouldn't you know, nobody called. April 3rd I call Bahn back and he said nobody call me back and I said no. He said his number guy was supposed to call me and I said nobody call and I ask who's is this number guy and he said it Hydar and I said wow, the worst guy at the dealership you went and ask him, he then tell me that Hydar said for my son to the Honda Survey and then I will get the $ 100. wow, Blackmail. can we get any lower. if you refer someone to buy a car you get $ 100. but no, do the survey. we will do Honda Survey tomorrow. we will do the survey tomorrow and you guy will get only 0's. Walt said if anything is less the 5 on the survey to come and see them and they will make it right, well I tried and tried to no avail. if Honda has a option to write or tell them I will relay this message to them also.

Feb 09, 2021

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We are very happy with the purchase of this 2021 Honda...

We are very happy with the purchase of this 2021 Honda Passport. The sale, the financing, the prep of the vehicle all went through without a hitch and satisfactorily. The add on items have been installed quickly and professionally.

Dec 09, 2020

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Eddie Lambkin had explained everything and was very...

Eddie Lambkin had explained everything and was very pleasant. the only problem I have is when the guys who do the maintenance play around with the radio and not sure why they need to change the channels and mess up what I have. Also, I was surprised that the dealership does not use the steam disinfectant service after working on the vehicle.

Oct 23, 2020

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Many thanks to Hydar who was our salesman. It was a...

Many thanks to Hydar who was our salesman. It was a challenge at the beginning, but he was such a professional and worked diligently to make sure we received our CRV. Thanks again, I absolutely love my new ride, it is perfect, thanks to you. Caren

Oct 14, 2020

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My salesman was personable professional and knowledgeable...

My salesman was personable professional and knowledgeable It was a very good experience I wasn’t expecting it to be quite so smooth and easy

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Cary Davis

Cary Davis

Sales Professional
Recent Reviews

Apr 24, 2021

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I flew in from illinois to buy a car we found online at...

I flew in from illinois to buy a car we found online at this dealership, also the dealership was recommended to us ... The salesman abandoned us during the transactioni. The sales manager was rude and told us we can go somewhere else to buy a car. They must not have liked we had our own financing because they sure did not want to do anything for us and there finance guy was very unprofessional. He talked so fast and didn't even get our paper work done right . Seriously 500$ for doc fees and they can't get it right ... Oh and watch out for the hidden fees they want to skip over .. He didn't even give us paper work of what we signed . Had to go back and demand to get the paperwork right and copies . I also had to bring a document in for them to sign for our lender and since he was gone for the next 2 days which I had no idea .. they were going to wait till he got back and I had to argue that it had to be done to close the loan . Noone even bothered to show us the features of the car , we picked it up the following day in hopes someone would walk thru the features , but no Went back the next day and talked with the customer service manager she is very nice and very helpful... But none of our experience was her fault ... We spent 30k here and felt like we did not matter at all

Feb 03, 2021

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Our sales person Cary Davis was extremely helpful and...

Our sales person Cary Davis was extremely helpful and professional. Was very patient with us and answered all our questions. No pressure at all like some other dealerships.

May 30, 2020

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Jimi was great. He took my Ridgeline right away and had...

Jimi was great. He took my Ridgeline right away and had the work performed in a timely manner. He informed me of exactly what the cost would be.

Dec 28, 2019

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Calm and courteous

I have had bad experiences with auto dealers so I was not looking forward to more of the same. My experience at Arrowhead Honda was a pleasure! All of the people I encountered were courteous and calm. Graham Faria and Cary Davis were helpful and respectful in every way.

Dec 15, 2019

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An unexpected battery replacement

I needed a new battery after 3 years so my visit was unplanned but got in and out - very pleasant experience overall and got to see the new renovations

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Stewart Tawney

Stewart Tawney

Sales Professional
Recent Reviews

May 22, 2021

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Stewart was very personable and helpful. He was...

Stewart was very personable and helpful. He was responsive and proactive but not pushy. Happy with my vehicle and the price we were able to get to.

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Karar (Carter) AlAlaki

Karar (Carter) AlAlaki

Sales Professional
Recent Reviews

Feb 09, 2021

Dealership Rating
Employee Rating

We are very happy with the purchase of this 2021 Honda...

We are very happy with the purchase of this 2021 Honda Passport. The sale, the financing, the prep of the vehicle all went through without a hitch and satisfactorily. The add on items have been installed quickly and professionally.

Jan 14, 2021

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Excellent salesman. Carter answered all our questions and...

Excellent salesman. Carter answered all our questions and offered his service for future questions if we had any. Carter gave us undivided prompt attention We were very happy with our choice

Jan 05, 2021

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I do not wish to provide any specific feedback....

I do not wish to provide any specific feedback. Everything was fine. Explored all options and drove home in a new vehicle that same day.

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Bhan Both

Bhan Both

Sales Professional
Recent Reviews

Apr 07, 2021

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It turns out that the Odyssey we bought does not have an...

It turns out that the Odyssey we bought does not have an automatic trunk level adjustment. So the manual trunk lid hangs too low and I keep banging my head on it and the service department tells me there is nothing that can be done about it. In checking the Carfax I come to find out that with only 2,000 miles on this vehicle the trunk (hatch) supports were replaced - probably the owner, like me was hoping that the trunk would open higher if they were replaced. Unfortunately when we bought the van we had the same issues and I have a hunch the previous owner got sick of banging their head on the trunk every time they got groceries and went on a trip and traded it in. This is a quality control issue for your Odysseys without automatic trunks that can be adjusted. Now I am faced with the decision of whether to keep the vehicle, putting up with this poor design and risk brain damage from hitting my head on the trunk (hatch), or trading it in for an Odyssey with an automatic hatch adjustment and get gouged for more of my hard-earned money. Bahn, our sales person is not to blame for this design flaw nor are any of the service people we have encountered. They are good people and treated me fairly to the best of their ability. It's sad because it is a design flaw that you are making your customers pay for. Our last Odyssey 2006, was still running well and we would still be driving it if it had not been in an accident in December 2020. I never once hit my head on the hatch. We had very few major repairs in 14 years and the engine still purred along. I would still recommend this dealership. I would just tell people not to get an Odyssey with a manual hatch. Is there anything within your power to help me out? Thank you kindly, Mark Walth (used to be a happy Honda owner)

Apr 06, 2021

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LIES and Deceptions. Do not waste your time coming here....

LIES and Deceptions. Do not waste your time coming here. you've been warned. My son Jonathan Anderson Brought a car March 31st Oct 2018. I brought a 2018 Honda Accord and the guy who did my paperwork was Walt. I arrived home and was looking at the sales contract and was wondering why it was so high and my son looked at it and notice that a extended warranty was adding in the amount of $ 3500 which I was never asked if I wanted it nor was I was informed about it. Now Fast forward to the end of March 2021 and My son is now dead set on the 2021 Toyota Camry and Avondale Toyota quote him a 0.9 APR and the next day we were going to Avondale Toyota to get the Car. Well I tell him that he should looked at the Honda Accord which he never had to interest in. We go to earnhardt but they don't have the color he want but gave us a rate according to Honda Finance and also gave us a Good price for the Honda, But Arrowhead had the color that he wanted and even though I had my reservation, I said let go to Arrowhead. When we arrived at the Dealership we tell them everything Earnhardt offer us and they said they will match it and I said good. One thing was the three years oil change and tire rotations. They agree. so we seat down and proceed to filled out the Credit App and while were waiting, Sales Manager by the Name of Hydra Al-Alak comes over and sit down and say's that they can't give is the 3 years oil changes and the best he could do is that if we shoot the basketball and make the shot that he will give us a free oil change and I said, so now we have to work for it when it was already promise that they would match the other dealership and then he said the best he could do is 1 oil change and at that point I told my son to get up and lets go. As we were backing up Bahn walked over to my car and said where are you going and I told him what happened and he said that you will get the oil changes for three years and that he doesn't know what Hydra was talking about so we park the car and go back inside. I told them I wanted to see the three years maintenance before we sign any sell contract. My son filled out a credit App and everything is looking good and I asked what his rate, That APR for those who don't know. We find out it's 2.9. not bad I said to my son. Now when we go back to finance and sit down with Walt and ask what the rate is again, now I'm hearing it's 5 %. Now I was thinking of walking out again but I said we will refinance with Navy Fed. Now Walt said what rate do you think you will get with Navy fed and I said for 72 month I know he will get 2.9. Walt shows us three option which together add up to $ 3200 and said that he can get the rate down to 2.9 % for us. I thought to myself that strange. I did my research and for those of you don't know. The dealership add to your rate, example. You go to the dealership to buy a car, they will shop your loan and let's say the bank says you're approved for 2.9 %. well the dealership will add point's to it and raise it to 5% or 6 % and tell you that the bank approved you for the for the higher rate. Yes, this is legal but it morally wrong. Now here the good part. if you buy some of there product's, Alarm, Gap and extended warranty for a $ 3200. they will give you the 2.9 % interest rate, that how you buy your rate down. Now you may wonder what does the dealership get out of raising rate, well they get a kick back from the bank so they make money off of your loan. The part I hate the most is the lies. see, they tell you the bank approved you for this rate, but that a lie. the bank approved you for a lower rate but the dealer tell you a different rate. that within it self is a lie. see, they feed off your ignorance. what you don't know can and will always hurt you. That why its better to arrange your financing before you come to the dealership. Now again, My son was not looking for a Honda. Now I brought a car here before so if I recommend someone to buy a car, I will get $ 100. Another lie, April 1st I went to the Dealership and spoke to a sale manager, one that I've never meet before and he was a very nice man and I told him my situation about the referral and he said to call the next day and ask to speak to Bahn or David and they will take care of in regards to the referral. April 2nd I call Bahn and told him about me speaking to a Manager about me getting the $ 100 and he took my number and said that someone will call me. well wouldn't you know, nobody called. April 3rd I call Bahn back and he said nobody call me back and I said no. He said his number guy was supposed to call me and I said nobody call and I ask who's is this number guy and he said it Hydar and I said wow, the worst guy at the dealership you went and ask him, he then tell me that Hydar said for my son to the Honda Survey and then I will get the $ 100. wow, Blackmail. can we get any lower. if you refer someone to buy a car you get $ 100. but no, do the survey. we will do Honda Survey tomorrow. we will do the survey tomorrow and you guy will get only 0's. Walt said if anything is less the 5 on the survey to come and see them and they will make it right, well I tried and tried to no avail. if Honda has a option to write or tell them I will relay this message to them also.

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David Cook

David Cook

Assistant Internet Director
Recent Reviews

Feb 26, 2021

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I shopped for a new CR-V Hybrid online and then contacted...

I shopped for a new CR-V Hybrid online and then contacted Arrowhead to get their best deal. They were very professional and were a pleasure to deal with.

Jan 03, 2021

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Very cordial & comfortable no pressure experience,...

Very cordial & comfortable no pressure experience, answered all questions. Explained very well comparisons between Hybrid & non-hybrid models. After purchase took all the time necessary to explain all operations of vehicle including making setup options on accessories.

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Gary Errecalde

Gary Errecalde

Sales Professional
Recent Reviews

Mar 05, 2021

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Gary was amazing! He was very understanding and...

Gary was amazing! He was very understanding and informative with the Honda Pilot we bought. He helped get us the best deal for our trade. I would recommend Gary to anyone who wants a great deal!

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Kirk Kinney

Kirk Kinney

Sales Professional
Recent Reviews

Jan 03, 2021

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Employee Rating

Very cordial & comfortable no pressure experience,...

Very cordial & comfortable no pressure experience, answered all questions. Explained very well comparisons between Hybrid & non-hybrid models. After purchase took all the time necessary to explain all operations of vehicle including making setup options on accessories.

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Alex McDonald

Alex McDonald

Sales Professional
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April Bennett

Sales Professional
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Bradley Paulson

Assistant Internet Director
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Christian Dominguez

Christian Dominguez

Sales Professional
Contact Me
Dealership Experience 1 years 7 months
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Ezekiel Granados

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Jermane Calvo

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Robert Pittman

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Vicki Holmstedt

Vicki Holmstedt

BDC Associate
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New vehicle pricing includes all offers and incentives. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at 623-323-4667 or by visiting us at the dealership.

**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 5.9% interest and 20% downpayment.

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